Shipping information

Shipping information


An important update about Coronavirus (COVID-19)

Dear customers and partners,

These are unprecedented times as we are all trying to manage the impact of the COVID-19 pandemic on our daily lives. Personal health and well being is our number one concern for both our employees and the general public.

Following recommendations from local, state and federal authorities, we have taken measures to follow the mandates to preserve the health of our employees in our offices and warehouses.

We have performed cleaning and disinfecting of our operational facilities to allow for a small crew of controlled individuals to continue the critical operations needed to continue business with as few interruptions as possible.

It has become clear over the last week that our products are serving an increased critical need by securely placing tablets in public space for telepresence and communication activity that has become a critical component in maintaining a safe distance between individuals to stop the spread of the virus.

We are continuing to ship product and working hard to maintain our inventory levels but due to production being impacted by the virus we do have some shortages. Please work with our Compulocks sales team to help find a reasonable substitute for your needs from our vast offering.

While placing orders please make sure to verify delivery addresses for buildings or shops that may be closed to prevent product from being returned.

As always, we are committed to serving you so feel free to contact us by e-mail, chat or phone.

Be safe and stay healthy.


Maclocks / Compulocks Team


Free U.S. shipping Terms  

Free U.S. ground shipping is applied automatically to your cart when the sum of your purchase exceeds $99. Must be a single complete order above $99; splitting an order in to multiple shipments will negate the free shipping (does not apply to orders of or that include one of our Cart Units).

FedEx Shipping / Delivery Times

 U.S. Shipping Method   Delivers In                    Expected arrival
 FedEx Ground (For US and Canada)  5-7 Business Days   4:30pm - 7:00pm
 FedEx Express Saver  3 Business Days   4:30pm - 7:00pm
 FedEx 2Day  2 Business Days   4:30pm - 7:00pm
 FedEx Priority Overnight  Next Business Day  Varies by region
 FedEx Standard Overnight  Next Business Day  Varies by region
 Worldwide Shipping Method    
 FedEx International Economy  3-6 Business Days  
 FedEx International Priority  1-3 Business Days  

FedEx Ground U.S. Shipping Details

Shipments can originate from and be delivered to the 50 United States. Delivery between 1 to 5 business days within the contiguous U.S. and between 3 to 7 business days to and from Alaska and Hawaii. No Saturday pickup or delivery for FedEx Ground; shipping and delivery days are Monday through Friday (8 a.m. to close of business day). FedEx Ground delivery is not available to P.O. boxes. * shipping may take longer due to shipping delays and/or back ordered/out of stock items.

FedEx Ground Service Map



You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.